Mapping the current process
We understand the workflow as it really happens, with the people who run it — not as the manual says.
Process automation
Less rework. More control over your operation.
We map how work happens today, identify where time is lost and automate what is repetitive — making use, whenever possible, of the tools your company already has.
Sound familiar?
Signs that a process is costing more than it should
- The same information is typed in more than one place.
- A process only moves when one specific person is available.
- Side spreadsheets have become the department’s official system.
- Reports take days to close — and do not always match.
- Tools do not talk to each other and someone bridges them by hand.
- Nobody knows for sure what stage each request is at.
What we do
From mapping to measured gains
Identifying bottlenecks
We locate the steps that concentrate waiting, errors and repetitive activities.
Redesigning workflows
We simplify before automating: unnecessary steps leave the process.
Automating routines
Administrative and commercial routines run without depending on manual tasks.
Integrating tools and data
We connect systems and databases so information flows without retyping.
Operational indicators
We define how results will be measured before we start, and track them afterwards.
In practice
What changes when a process stops depending on email and spreadsheets
An example of a typical transformation: the flow gets shorter, each step has a visible owner and data is entered only once.
Before
- Request by email
- Entry in a spreadsheet
- Retyping into the system
- Manual checking
- Report built by hand
Five steps, four of them manual. Tracking depends on asking someone.
After
- Electronic request
- Automatic validation
- Integrated record
- Up-to-date indicators
Data is entered once, moves through the flow and is available for consultation at any time.
Indicators we track, depending on the problem: execution time, rework, errors, volume processed, cost per operation and response time.
OGMO-ES — Electronic Requisition
- The challenge
- Requesting port workers involved several port operators and relied on emails and spreadsheets.
- Our contribution
- We automated the process in a centralized electronic system and built the work assignment system.
Frequently asked questions
What people usually ask before getting started
Do I need to replace the systems I already use?
In most cases, no. Before recommending any replacement, we assess integrations, automations and improvements to your existing tools. We only suggest replacing something when it truly pays off.
Where do you start?
With a conversation about how your routine works today. From there, we map the process and prioritize what brings the most return for the least implementation effort.
What if my process is not well defined yet?
That is a common starting point. Organizing the workflow comes before automating it — automating a confusing process only makes the confusion faster.
How do I know the project was worth it?
We define the indicators at the start, according to the problem: execution time, rework, errors or cost per operation. They show what changed.
Where does your operation lose time today?
Tell us how the process works. We will point out what can be eliminated, integrated or automated.